What communication styles and strategies does the nurse leader use to resolve conflicts? Essay Assignment Paper
What communication styles and strategies does the nurse leader use to resolve conflicts?
Nurse leaders implement the generational inventory strategy to resolve strategies and enhance communication in the nursing setting. The generational inventory strategy incorporates the analysis of the nurses’ work units, focusing on the team’s generational mix, generational issues and the age profile. It is mandatory that every nurse is held to a similar work prospect, procedures and organizational policies.
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Nurse leaders are also expected to consider generational differences and consider individual employee requirements, this helps to understand the underlying cause of conflicts, consequently making it easy to find a solution that is easily applicable in the work environment. Accommodation of generational preferences in communication, coaching, motivation and resolution of conflicts helps to promote a retention environment. A retention environment helps to understand differences among employees in order to find suitable solutions and maintain a suitable work environment.
Nurse leaders are expected to implement an an assertive communication style. In this sense, they communicate with respect for others in the working environment. This also involves listening attentively without interruption and speaking in a calm and collected voice. This helps to be understood and also to understand all sides of the conflict. Assertive communication helps employees to feel connected to the nurse leader. This contributes to a mature approach in solving conflicts as soon as they arise. It also helps to develop to a respectful environment where employees can grow and mature appropriately.
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