Nursing Forum: Communication Strategies Essay Assignment Paper

What are some positive communication strategies that you have observed in the clinical training site?

One positive communication strategy is to train a multidisciplinary team to improve the communication in the intensive care unit (ICU). In their study, Shaw, Davidson, Smilde, Sondoozi, and Agan (2014) conducted a pre-post intervention design study to test the efficacy of a multidisciplinary training program of ICU healthcare professions in communicating with family members of critically ill patients. The setting was a community hospital ICU with the medical and surgical units. Healthcare workers in the multidisciplinary team were trained on communication with families of ICU patient’s family members using the standardized approach SPIKES, which stands for setup, perception, invitation, knowledge, emotions and strategy. Confidence in communicating with family members of ICU patients was assessed before and after 6 to 8 weeks after the training program using a validated instrument. The results of the intervention resulted in improved staff confidence to communicate with ICU patients’ family members and on family satisfaction with communication measures. This intervention can be easily replicated in other hospital settings.

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