Hcm-404: Healthcare Quality And Outcomes: Measurement And Management

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Hcm-404: Healthcare Quality And Outcomes: Measurement And Management

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Final Project


Throughout the course, we have focused on different ways that quality care is delivered and what responsibilities management, clinical staff, and patients have in ensuring the delivery of quality care. We have also discussed what constitutes quality care and how careful we must be to use our resources to their fullest potential. The final paper will allow you the opportunity to expand on this knowledge and explore some of the different ways that all parties will work together to contribute their area of expertise to the delivery of quality care.

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General Plan:

In 6 to 8 pages (1500 to 2200 words) (6 to 8 pages), develop an APA-style paper, including title and references pages, that addresses the following. Be sure to provide at least four scholarly sources that were not listed in the study materials. You may find the World Health Organization and/or embassy websites to be useful, in addition to current scientific literature.

Part One

Write a memo to Brian Miller, PhD, Safety and Health Director at Edison Family Health. The purpose of the memo is to comment on the need to explore different measures of patient safety and the need for management to recognize the importance of their involvement, as well as patient involvement in ensuring safety.

Part Two

Analyze the different aspects of quality in healthcare. Identify and discuss some of the key factors that may influence a consumer’s perspective of quality. Explore some of the different characteristics that may also be important to purchasers and providers and how each of these factors or characteristics can be applied in the delivery of care. Explore how the assessment of quality was calculated. Examine the different measurement and assessment tools used to evaluate quality, which ones you think are most effective, and why.

Part Three

Comment on the role of utilization management and how physicians and non-physicians are responsible for managing healthcare resources effectively.

Note: This assignment corresponds to or addresses the following BSBA Healthcare Management outcomes.

  • Students use management best practices to advance a healthcare organization’s strategic
  • Students apply the basic concepts of business principles and quality management to improve healthcare
  • Students employ data-informed decision making to healthcare strategy, policy development, and healthcare

Your work on this assignment should reflect your ability to:

  • Satisfactorily explore and identify management best practices that advance the healthcare organization’s ability to successfully achieve the strategic
  • Appraise the current healthcare delivery methods critiquing the current model and identifying the most useful delivery model to increase the quality of patient and operational
  • Appraise sufficient data from a variety of internal and external sources and capably integrate the appropriate evidence as a foundation to support a specific
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