Assessment of Health Care Organization (HCO) meeting CLAS guidelines Essay Assignment Paper

How well is your HCO meeting CLAS guidelines?

Complete the following 10 item questionnaire in an APA compliant document, include examples and/or copies of documents and reference your sources to support your assessment. Conclude with an overall assessment using a Likert scale to rate your HCO and your recommendations for improvement.

Using the four major categories as headers assess your HCO (see the CLAS link) and use examples of how your organization meets the criteria. Does your HCO have a Local Board of Health subcommittee on CLAS?

1. Principal Standards

2. Communication and Language

3. Engagement and continuous improvement

4. Accountability

Does your HCO have a formal grievance procedure?

1. What is your HCO’s population size?

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HCA has a 35 million annual patient encounters

2. Does your HCO have a forma quality improvement plan for culturally & linguistically diverse clients?

3. What is the mission statement of your HCO and does it address CLAS?

Above all else, we are committed to the care and improvement of human life.

4. What CLAS training programs has your HCO conducted and with what frequency?

StaRN, (program to train new nurses), couple times a year

5. Obtain a policy from your HCO that addresses CLAS

HCA Healthcare was one of the first healthcare organizations to adopt a mandatory flu safety policy and the first national organization to do so, resulting in recognition by the National Patient Safety Foundation.