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Values and Principles Confronting Our Health Care System essay assignment
- Directly posting their own responses as answers to the questions below. Write in no more than 600 words but no less than 500 words.
- What is the best theory for you in terms of practical usefulness? Think about your current or future role as an administrator or clinician. Will you use any of these theorists in making decisions?
- What is the cost of beneficence? How would this practice affect your job as a health administrator or clinician as you actively practice beneficence?
- Patients expect an “I-Thou” relationship when they are in a healthcare facility. Often, the staff is so busy that this is difficult and patients become “Its.” What do you think is the best way to encourage staff to have an “I-Thou” or at least an “I-You” relationship with patients.
- Reply to at least one classmate in no more than 200 words but no less than 150 words.
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Example 1 :
- For me, the best theory in terms of practical usefulness is Immanuel Kant’s. Having been a clinician as well as now being an administrator, I believe that his ideals of “treating others the way you want to be treated” as well as thinking that “all believe deserve respect” resonate with me. In order to be a successful administrator one must stride to make their staff happy and appreciated. They want to feel like they are completing their job for the right reasons and not just because it makes them money. Additionally, administrators must make sure that their staff is treating each patient with the same dignity and respect they want to be treated with. I believe that all choices made by clinicians should help drive research and help the larger goal of finding cures and advancing knowledge of disease. With this, patients have the choice to be involved in the progression, and serve the greater good as a subject or receive the normative treatment. Either decision helps to educate us (the clinicians and administrators) on the future of health care and treatments.
- There are many costs of beneficence, however I think the rewards outweigh those costs. Beneficence can be challenging for staff to always practice due to long hours and burnout, but can also be hard because of personal life issues. At times it is hard to focus solely on the patients, however, the result of doing so often results in positivity and appreciation from the patients and your co-workers. Where I work, we practice many forms of beneficence. We check in patients with a “warm welcome” and check them out with a “thoughtful sendoff”. We allow patients the opportunity to provide feedback about the staff they interact with through the “caring hearts program” as well as portal messages straight to the clinical team. Additionally staff can recognize one another for their beneficence through weekly “shout outs” and nominations for “care coordinator of the month”. Although it is unrealisitic to expect staff to always practice beneficence, I believe that exposing staff to its positives could help to educate the staff why it is so important.
- Patients should be known as their name, not a number or another patient of doctor “so”. When training administrators that interact with patients, it is important to remind them that patients are people, they have jobs, families, hobbies, and a life outside of the appointments at which you see them. In my past role, I was encouraged to build relationships with the patients I interacted with. Given that I worked with over fifty patients a day, it was difficult to have an “I-THOU” relationship with all of them, however there were about twenty-five I was able to identity by name. I knew them not only based on the doctor they saw and the treatment they received but also by where they lived, the family that accompanied them to the visits and the time of day they liked to be scheduled at. It is important to always confirm visits you schedule with the patient, as a reminder that they are a person and you should not be dictating their life, they have a choice.
Example 2 :
Immanuel Kant holds the best theory in terms of practical usefulness. His outlook on treating others the way you would want to be treated can relate to everyone who works clinically and administratively with patients. As a clinician working in a hospital, we often witness the outcomes of an over populated space without the correct number of supporting staff. Our health care workers are overworked and stretched to their limits. Immanuel Kant encouraged the idea of treating everyone equally and of the utmost respect. This is a chain reaction. As an administrator is it our job to make sure that our staff is fully happy and taken care of. The results of a happy staff will continue into the treatment of our patients. A staff that is happy and feels that they have the proper support, will be more willing to bring that happy and eager attitude into the work day. As a result, this is “treating others the way you would like to be treated.”
Beneficence is defined as balancing the benefits of treatment against the risk and cost. As an Interventional Radiographer I do not necessarily have the power to be making these decisions for my patients. However, I do still have a strong opinion when it comes to the risk versus benefit decision making process. The cost of beneficience can be heavy and loud, but all of the costs can be worth the reward. Beneficence is a large part of why I want to become a health care administrator. I believe that in many situations, hospitals perform procedures without the well being of their patients in mind. I think as a hospital and health care family it is important for us all to encourage each other to practice beneficence. It is important for us all as clinicians and health care administrators to always keep in mind the wellbeing of the patient over everything else.
As a clinician working in a health care facility it is so easy to see how many patients are treated as “it’s” instead of having an “I-thou” relationship with their doctors and staff. I have witnessed numerous situations where the staff in the room could not even remember the patients name as they were beginning the procedure. I do not believe that this is right. Health care has become so much of a big business that our patients are loosing that trustworthy relationship with their doctors and supporting staff. As a health care administrator it is important for us to encourage staff members to remember to have this relationship with all patients. I believe that staff members experience this “it” relationship because most of the time they are so busy that it does not allow them to have an “I-thou” relationship. As an administrator it is our job to make sure that our staff members have the proper support in order to allow them to have this experience and relationship with their patients. I think it is also important to remind the staff that one day this could be them or their family members.